Thank you for shopping with Thirstyfish. We are committed to delivering your order safely and efficiently. Please review our Shipping Policy to understand how we process, ship, and deliver your purchases.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Estimated delivery times are as follows:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 5–10 Business Days |
| International Orders | 7–20 Business Days |
Please note that these delivery estimates do not include order processing time.
Shipping charges are calculated at checkout based on:
From time to time, we may offer free shipping promotions on qualifying orders.
After your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can use this tracking information to monitor the progress of your shipment until it arrives at your destination.
While we strive to deliver all orders on time, delays may occasionally occur due to:
Thirstyfish is not responsible for delays caused by shipping carriers or circumstances beyond our control, but we will do our best to assist you in tracking your package.
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided:
Please contact us immediately if you notice an error in your shipping details.
If your tracking information indicates that your package has been delivered but you have not received it, we recommend:
If you still cannot locate your package, please contact our customer support team, and we will work with the carrier to investigate the issue.
If your order arrives damaged, please contact us within 48 hours of delivery and include:
We will review your request and, if approved, arrange a replacement or appropriate resolution.
International customers are responsible for any applicable:
These charges are determined by your local customs authority and are not included in the purchase price or shipping cost unless otherwise stated.
To ensure faster delivery, orders containing multiple items may be shipped separately. If this happens, you will receive separate tracking information for each shipment.
If you need to modify or cancel your order, please contact us as soon as possible.
Once an order has entered processing or has been shipped, we may be unable to make changes or cancel it.
If you have any questions regarding shipping or your order status, please contact us:
Thirstyfish
1Thirstyfish LLC
13590 Gabor Ave
Orlando, FL 32827
United States
Email: youknowbenson@gmail.com
At Thirstyfish, our goal is to provide a smooth, reliable, and transparent shipping experience so you can enjoy your new home décor with confidence.
