Privacy policy
Welcome to Thirstyfish ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information while providing you with a secure and enjoyable shopping experience.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or make a purchase from Thirstyfish, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through third-party payment providers)
- Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Site
- Referral Source
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Respond to inquiries and requests
- Send promotional emails and special offers (only if you opt in)
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep items in your shopping cart
- Improve website performance
- Analyze website traffic
- Personalize your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
4. Sharing Your Information
We respect your privacy and do not sell your personal information.
We may share information with trusted third parties only when necessary, including:
- Payment processors
- Shipping and delivery partners
- Website hosting providers
- Marketing and analytics providers
- Fraud prevention services
- Government authorities when required by law
All service providers are expected to protect your information and use it only for the services they provide.
5. Payment Security
All payments are processed through secure third-party payment gateways that use industry-standard encryption technologies.
We do not store or have direct access to your complete credit or debit card information.
6. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information against:
- Unauthorized access
- Loss or theft
- Alteration
- Disclosure
- Misuse
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Email Communications
If you subscribe to our newsletter or marketing communications, you may receive:
- Product updates
- Promotional offers
- Special discounts
- New collection announcements
You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Request a copy of your information
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
9. Children's Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
11. Data Retention
We retain personal information only as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
When information is no longer needed, it is securely deleted or anonymized.
12. International Users
If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
By using our website, you consent to such transfers.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Thirstyfish
1Thirstyfish LLC
13590 Gabor Ave
Orlando, FL 32827
United States
Email: youknowbenson@gmail.com
Your privacy matters to us. At Thirstyfish, we are committed to maintaining the trust you place in us by protecting your personal information and providing a safe, secure, and transparent shopping experience.